Are you a sales professional that enjoys helping your customers find solutions and earning top pay doing so? Leverage your expertise with an Elite Support Dealership Group that offers strong pay and benefits, incredible stability and plenty of room for advancement.
Excel Truck Group, a growing East Coast heavy truck dealership specializing in Freightliner sales and service, is seeking a sales professional to join our team at our brand-new Ashland, VA location as a Sales & Service Product Sales Representative. In this role, you will be responsible for performing a variety of administrative duties primarily supporting our New Truck and Trailer Sales team.
If you have truck/trailer sales, industrial sales, parts sales, equipment sales, or service management experience, this is a career you need to explore.
Why Sales & Service Product Sales Reps join the Excel team:
- Strong Compensation – Starting between $60,000 – $70,000 or more annually, based on experience and performance
- Excellent benefits – Multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurances, 401k with match, generous PTO, 6 paid holidays
- High market share – Freightliner is one of the most popular brands of trucks on the road; and when those trucks need parts, Excel has it! With this kind of high demand, you will always be busy and will financially benefit from the volume of business.
- Company growth and advancement – The organization has doubled in the last 3 years and continues to grow rapidly. Because of this growth, you can expect a long-term career here and potential for advancement into a higher-level management role down the road. Over half the managers were promoted from within.
- Fun environment – Enjoy spending time with your colleagues outside of work with outings, baseball games, lunches, Christmas parties, and trips to Busch Gardens.
- Family-owned – Get to know the owners of the company! See how active we are within the organization and how much they care about their employees.
Essential duties/responsibilities:
Business Development & Prospecting for all lines of business (Parts, Service, Trailer, Truck, Body and Trailer shops).
- Identify and prioritize new customer prospects (local fleets, contractors, municipalities, owner-operators, vocational segments).Reactivate under-served and mid/lower-tier accounts with a structured outreach cadence. Build and maintain a pipeline across parts, service, and truck sales referral opportunities.
Sales Lead Generation (Truck & Trailer Sales)
- Qualify and document truck purchase intent (timelines, specs, fleet size, decision-makers). Pass high-quality leads to the truck sales team with complete notes, contact info, and next steps. Track lead outcomes and collaborate on follow-ups to close gaps.
Parts Sales Support
- Promote parts offerings (OEM, all-makes, reman, aftermarket, seasonal kits) and stocking programs. Conduct parts gap analyses and recommend solutions (filter programs, brake kits, PM bundles).
- Coordinate with the parts counter/delivery team to ensure accurate quotes and on-time fulfillment.
Service Sales Support
- Market service capabilities (PMs, DOT inspections, diagnostic, warranty, mobile service, body work). Drive service appointments and optimize shop scheduling through proactive outreach. Educate customers on maintenance plans, service packages, and preventive maintenance value.
Customer Relationship Management
- Maintain records in the CRM (contacts, opportunities, activities, outcomes). Ensure exceptional customer experience—timely responses, clear communication, and reliable follow-through. Gather voice-of-customer feedback and share insights with sales, parts, and service leaders.
Cross-Functional Collaboration
- Work closely with the truck & trailer sales team on lead quality and spec discovery. Partner with parts and service managers to align campaigns, pricing, and promotions. Support local events, open houses, and digital promotions.
All qualified applicants will receive consideration for employment without regard to the individual’s race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.